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Why is it telling me that my phone is not able to use the calling feature on message plus app

Member

I was able to use my iPhone 6s Plus from sprint for calling thru my Verizon message plus app... Why is it not working anymore?

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Re: Why is it telling me that my phone is not able to use the calling feature on message plus app

Customer Support

We understand the importance of a working device.  Let's look into this. Do you still have the same device? Have you tried uninstalling and reinstalling the application. 

TabithaJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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