Why cant i download my mms?

[Kandaceguillot]

For a few days now I can not download any of my mms I use to with no problem in also not able to send my pictures now either ? Why??

[vzw_customer_support]

Kandaceguillot,

Being able to send MMS is something that makes your smartphone better than a camera at times. Hearing that you are having issues with your device is concerning but we will work to get to the bottom of this for you. What kind of phone do you have? Was there any recent updates or anything that happened to your phone right before this started? We're here to help.

CandiceH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!