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Why can't I send and receive pictures over text?

DD73
Member

Anyone having issues receiving or sending pics on message + ? I am unable to send or receive pics, or it would take up to 30 min to send or receive!

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Re: Sending and Receiving pictures over text.

tikibar1
Sr. Leader
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Re: Sending and Receiving pictures over text.

tikibar1
Sr. Leader

There have been various issues reported for several days after updates to the Verizon Messages app.  Do you have the latest?

Verizon Messages - v.6.4.4

Re: Sending and Receiving pictures over text.

Community Manager
Community Manager

DD73, we want to make sure you can send and receive picture messages. We are here to provide support. We might need to have you update the messaging + app. What is the make and model of your phone?

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Sending and Receiving pictures over text.

shaaza_vzw
Member

HI DD73,

Please make sure you are using the most recent version, 6.4.4 for android from the Play store, in which issues pertaining to sending/receiving pictures have been resolved. If the receiver of your messages is also an Message+ user, please ask them to upgrade to 6.4.4 as well. This should resolve the issue.

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Re: Sending and Receiving pictures over text.

tikibar1
Sr. Leader
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Re: Sending and Receiving pictures over text.

DD73
Member

Hi, seems like it's working good for now.. Thanks!

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