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Why can't I open the Verizon Messages app?

CNEONE
Member

VZ Message+  App has not been working properly since yesterday.  I had to constantly close the app to load MMS messages.  This morning i cant get the app to open at all.  It has been unresponsive.  What is going on VZ?

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Re: VZ Message+ App Not Responding

JOSFER95
Member

I had luck by uninstalling the APP from the play store. Once uninstalled, an update option appeared that was not there before. I clicked it and it updated and reinstalled with all my messages still intact. I was afraid if used the clear data option from the application manager that it would erase all my current messages. Hope that helps and works for you as well.

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Re: VZ Message+ App Not Responding

LeesaD
Member

Having same issues

Re: VZ Message+ App Not Responding

mkroll
Member

Having the same problem, started having issues yesterday afternoon. Today trying to open Message plus the app just times out with a white screen. I am using a Galaxy Note 5.

Re: VZ Message+ App Not Responding

SkidCooly
Member

Same.  At the "non responding" dialog I had to hit "wait" twice before it finally came up.  I've had other apps misbehave as well so I wonder if it might be something else like some system app update or such.

Re: VZ Message+ App Not Responding

CNEONE
Member

The app is working now, so I'm not sure if VZ tweaked version 6.4.10 or it final started to work.  If you have not done so, restart your phone and try it again.

Re: VZ Message+ App Not Responding

Susubelle
Member

I am having the same thing, mine just started last night. It was running slow, not sending but today, won't open at all? I turned my phone off, didn't help. Any suggestions?

Re: VZ Message+ App Not Responding

Mianca
Member

My phone had this issue all day yesterday. It fixed itself late in the evening. During the day I had tried many restarts with no luck.

Now today my husband's phone is having the same issue I had yesterday. you load the messaging+ and its blank as though its frozen Smiley Sad

Re: VZ Message+ App Not Responding

Susubelle
Member

I was thinking of going to a Verizon store on my lunch break? Maybe I'll

give it until tomorrow. ..

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Re: VZ Message+ App Not Responding

JOSFER95
Member

I had luck by uninstalling the APP from the play store. Once uninstalled, an update option appeared that was not there before. I clicked it and it updated and reinstalled with all my messages still intact. I was afraid if used the clear data option from the application manager that it would erase all my current messages. Hope that helps and works for you as well.

View solution in original post

Re: VZ Message+ App Not Responding

Mianca
Member

Also found another thread with similar issue just posted yesterday:

White screen when I open VZ Messages +

Will try that uninstalling the last update first before I attempt to uninstall the app and reinstall.