Re: VZ Message+ App Not Responding
bluebeedoo
Enthusiast - Level 1

I tried uninstalling it from the play store and "updating" from there as well but the app still won't work. Any suggestions?

0 Likes
Re: VZ Message+ App Not Responding
ckeathley
Enthusiast - Level 2

It's a problem with Verizon. Nothing you can do yet. 

Re: VZ Message+ App Not Responding
bluebeedoo
Enthusiast - Level 1

Thank you!

0 Likes
Re: VZ Message+ App Not Responding
Maxxdrive
Newbie

My wife's and my Note 9s just started doing it also.

0 Likes
Re: VZ Message+ App Not Responding
Aaa7
Enthusiast - Level 1

Same issue, tried the uninstall and install fix, still not working.

Re: VZ Message+ App Not Responding
jgillettlaw
Newbie

Same problem here.  I hope Verizon gets this straightened out fast.

0 Likes
Re: VZ Message+ App Not Responding
Turtlecarter
Newbie

I have tried unstalling and restalling the app many times, restarted my phone, and even cleared my cache and data.  Still not working.  Not happy🤬

0 Likes
Re: VZ Message+ App Not Responding
Tennislover
Enthusiast - Level 1

This solution worked! Thanks!

0 Likes
Re: VZ Message+ App Not Responding
vzw_customer_support
Customer Service Rep

vfoxworth We certainly want you to be able to use your Message+. Have you been able to use it at your current location before (indoors/outdoors)? Are you able to use the native message app? Are you able to use other features such as (calls and data)? DoloresK_VZW

0 Likes
Re: VZ Message+ App Not Responding
vzw_customer_support
Customer Service Rep

Hello Ckeathley

 

I am sorry that you are having issues with your Message + app . It is important to stay in touch via Message + app. Let me see what's going on and get this issue resolved. Since this was reported two days ago, are you still having the same issue? Are you able to make and receive calls? Please share an updated status of this issue so we can assist you further.

 

EdwinW_VZW

0 Likes