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Why am I not getting sound Notifications when using Messages+?

6275
Member

I don't get notification sound on incoming text messages when using Messages+ . All other sounds work fine. I get incoming text message notification when using the standard Messages app but not with Messages+ . Anyone see this before?  My phone is HTC one Remix

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Re: No Notification sound when using Messages+

sprmankalel
Leader

I use Messages + and get all incoming sounds.

Go to the main conversations screen and select the 3 dots at the top right.

Select Customize

Select Tones

Find the tone you want.

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Re: No Notification sound when using Messages+

sprmankalel
Leader

I use Messages + and get all incoming sounds.

Go to the main conversations screen and select the 3 dots at the top right.

Select Customize

Select Tones

Find the tone you want.

View solution in original post

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Re: No Notification sound when using Messages+

Community Manager
Community Manager

6275-

It's important to hear all of your notifications loud and clear. Let's get to the bottom of this together. How long has this been going on? Around the time that this started, do you remember making any changes to your phone (new software update, new applications, etc)?

AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: No Notification sound when using Messages+

WTFrustrated
Member

My phone is a Samsung Galaxy J7, it recently quit giving a sound notification when a text came in.  So far all these suggestions have failed, (there is no verticle triple dot key on the message screen.)  Thanks

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Re: No Notification sound when using Messages+

Community Manager
Community Manager

WTFrustrated, have you checked your sound notifications?

CheyenneS_VZW

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