Why Are My Contacts Not Receiving Texts With New Verizon Messages?

Member

Some of my contacts are not receiving messages with the new Verizon Messages +.  One difference I can see is that, on some contacts, when I type a text, it has "Chat" next to it, while other contacts say "SMS."  I just downloaded the newest update to Verizon Messages (this problem started after the last update), but it did not fix the problem.  Has anyone got an answer or solution?

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Re: Contacts are not receiving text messages with new Verizon Messages

Sr. Leader

Have you tried using the phone's stock text app?

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Re: Contacts are not receiving text messages with new Verizon Messages

Member

Uninstall the update from yesterday.  My messenger went back to what it was.  What a [Removed] !

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: Contacts are not receiving text messages with new Verizon Messages

Sr. Leader

Which "last update" do you have?  There's been three in three days.  Today's version is 6.4.3; one user has reported that today's version corrected their particular issue.

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Re: Contacts are not receiving text messages with new Verizon Messages

Member

I downloaded 6.4.3.  It did not fix the issue for me.  (I updated and restarted my phone).

Kate

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Re: Contacts are not receiving text messages with new Verizon Messages

Sr. Leader

Have you tried using the phone's stock text app?

View solution in original post

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Re: Contacts are not receiving text messages with new Verizon Messages

Member

Yes, I just tried that and it works!  Thanks.  I did get a response from Verizon, and they said they are working on it.

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