White screen when I open VZ Messages +

etandress
Member

I see that I have text messages but when I click on the messages + icon, I get a white screen. How can I fix this?

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Re: White screen when I open VZ Messages +

SuzyQ
Sr. Leader

You can go to Settings --> Applications --> and scroll down to Messages+, uninstall updates.  That should give you a working version of the app.

Or just use another texting app, whatever is the native app on the phone.

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Re: White screen when I open VZ Messages +

SuzyQ
Sr. Leader

You can go to Settings --> Applications --> and scroll down to Messages+, uninstall updates.  That should give you a working version of the app.

Or just use another texting app, whatever is the native app on the phone.

Re: White screen when I open VZ Messages +

SoCalTaz
Member

Literally woke up this morning to the same thing and did what you suggested, Panicked at first because I clicked on the app after uninstalling updates and it said program not loaded or something like that. Then I tried again, it said starting program and all of my messages were retained. Thanks SuzyQ for the helpful info!!

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Re: White screen when I open VZ Messages +

AMAKNO43
Member

Thank you for this reply

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Re: White screen when I open VZ Messages +

TEARL42
Member

Thanks! That worked for me!

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Re: White screen when I open VZ Messages +

LlamaK
Member

Thank you so much for the advice, my life is once again comfortable Smiley Happy

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