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What type of texts will show as read in Verizon messages+?

SHAVOG85
Member

when I send texts using messaging+ it will always show either sent/delivered and sometimes will tell me when it has been read but not always. do I need to adjust some settings to show it as read or is this only going to happen on certain type of texts (like Verizon to Verizon, only if they are using messaging+, ect)?

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Re: what type of texts will show as read in messaging+?

Community Manager
Community Manager

Allow me to clarify this confusion, chris1060. Your phone is working as designed. Messages will display delivered only when you messages another Verizon Wireless customer if that customer has set the Verizon Messages application to share a delivery confirmation. This option is not available with customer of other carriers and your message will only display sent.



AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: what type of texts will show as read in messaging+?

chris1060
Sr. Member

I've noticed if I send a text to a non Verizon customer, I've noticed that the message only shows as "Sent". When i send to a Verizon customer, it shows Delivered, and epending on the recipients settings in the app, for Send Read Receipt being ticked, possibly determines if "Read" displays on the sender's end. Someone please correct me if I'm wrong.

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Re: what type of texts will show as read in messaging+?

Community Manager
Community Manager

Allow me to clarify this confusion, chris1060. Your phone is working as designed. Messages will display delivered only when you messages another Verizon Wireless customer if that customer has set the Verizon Messages application to share a delivery confirmation. This option is not available with customer of other carriers and your message will only display sent.



AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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