Verizon message + app messages and text messages

Member

I have the message + app on my phone. I am in group chats. Every time someone responds in the group chat I get a notification on my phone from the app and I also receive a text message. Is there any way to stop the text message portion and just use the messenger app to get the notifications for the groups? 

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Re: Verizon message + app messages and text messages

Community Manager
Community Manager

Jess2895

 

I truly understand your concern as I too am in a large group that is very active so I will constantly receive notifications. You do have the option to mute the conversations so the notifications will stop https://www.verizonwireless.com/support/knowledge-base-218806/. Now just in case I did not address that correctly, are you asking to be notified when someone sends a message in the group but you don’t want the text message itself? If so, there is not an option for that as they are not able to be separated like that, you will not receive a notification without the text (which triggers the notification). Please clarify if that addressed your question.

EdwardL_VZW

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Re: Verizon message + app messages and text messages

Sr. Member

@Jess2895 wrote:

I have the message + app on my phone. I am in group chats. Every time someone responds in the group chat I get a notification on my phone from the app and I also receive a text message. Is there any way to stop the text message portion and just use the messenger app to get the notifications for the groups? 


What make/model phone do you have?  Users with the same make/model might have some input.

...Just another VZW customer...trying to offer some assistance...
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Re: Verizon message + app messages and text messages

Community Manager
Community Manager

Jess2895

 

I truly understand your concern as I too am in a large group that is very active so I will constantly receive notifications. You do have the option to mute the conversations so the notifications will stop https://www.verizonwireless.com/support/knowledge-base-218806/. Now just in case I did not address that correctly, are you asking to be notified when someone sends a message in the group but you don’t want the text message itself? If so, there is not an option for that as they are not able to be separated like that, you will not receive a notification without the text (which triggers the notification). Please clarify if that addressed your question.

EdwardL_VZW

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Re: Verizon message + app messages and text messages

Member

Okay this is what I wanted to know. I will mute the conversation so I don’t get both notifications at the same time. Thank you. 

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Re: Verizon message + app messages and text messages

Community Manager
Community Manager

We're glad this information is helpful, Jess2895. Do you have any other questions for us to address today?

LynnE_VZW

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Re: Verizon message + app messages and text messages

Sr. Member

@vzw_customer_support wrote:

We're glad this information is helpful, Jess2895. Do you have any other questions for us to address today?

LynnE_VZW


@vzw_customer_support , @lynne_vzw  Since this OP's question was ANSWERED, why not LOCK this thread so any new issues are addressed in a NEW thread?

...Just another VZW customer...trying to offer some assistance...
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Re: Verizon message + app messages and text messages

Member

I have a manager with a different Samsung I’m an apple so because he’s manager he sighned me up for text Verizon messaging for my number so he can see my text how can I reverse or get it off totally 

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Re: Verizon message + app messages and text messages

Member

It can’t be muted it’s written texts, every word and number is on there how can I just disable Verizon messaging text 

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