Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.
Unable to send pics/videos
IOmileshigh
Member

Quite a while ago my Voyager stopped being able to send or receive pics and video. It always comes up with an error saying "Message Delivery Failed".... can anyone help me out here?

Labels (1)
0 Likes
Re: Unable to send pics/videos
cstrait001
Sr. Member

Sounds like a network or an account issue.  You can try removing and reinserting the battery and trying again.

 

Otherwise if that doesn't fix it, you will need to contact technical support for troubleshooting. You must call from a different phone and have your phone with you.  800-922-0204 or *611 from another VZW mobile phone.

0 Likes
Re: Unable to send pics/videos
Jagger-VzW
Novice

I get this error message when I attempt to send PIXs/VIDs to Non-VZW Customers who do not have Enhanced Messaging.  Not sure this is the problem, but thought I might offer it as a possibility.

 

 

.

 

0 Likes
Re: Unable to send pics/videos
RoniTalk
Member

make sure you're not sending messages with a signature and try *228 option 1

0 Likes