It shows up under my media. I just tried it with my phone. In the 'to' I chose online album, I think yours might say pix place, not sure. Call CS and verify it is set correctly, idk why it wouldn't be; but just to cover your bases, if it is and you still can't send, most likely the device, take it to a store n they might give u a replacement..
It also can not hurt to pull the battery on the phone,
That's the best I can suggest