Photos sent or received are disappearing from messages

ANNLAG79
Member

I receive or send a photo, open messages a short while later, a day or week and the picture is gone.

How does this get fixed to prevent it from happening anymore?

Anne

Labels (1)
0 Likes

Re: Photos sent or received are disappearing from messages

Community Manager
Community Manager

ANNLAG79,

We can relate to how important it is for your messages and pictures to remain. What make/model device? What patterns have you noticed? For example, a specific contact, a specific thread.

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes