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  • Re: People's names not showing up on others phones...
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Correct Answer!

People's names not showing up on others phones in group chat even if thethey have them as a contact.

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KayleeHuls
KayleeHuls
Member
‎07-29-2018 02:22 PM

Theres a problem I have discovered where if I create a large group chat only I can see everyones names but for everyone else it just shows their number even if they have that number saved in their phone as a contact.

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3 people had this problem.
I have the same question
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Correct Answer!

Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.

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MarQ313
MarQ313
Member
‎10-04-2018 07:03 AM

Does anyone have an answer for this question? I recently upgraded my Verizon Service on my iPhone now group chats read Chat(and a bunch of numbers afterward).

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Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.

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jav6
jav6
Sr. Member
‎10-04-2018 07:58 AM

What make/model device and messaging app are those others in your group text using?

...Just another VZW customer...trying to offer some assistance...
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Correct Answer!

Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.

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vzw_customer_support
vzw_customer_support
Customer Support
‎10-07-2018 04:07 AM

MarQ313, we'd be happy to help in any way possible to help you with your group chat messages. Can you please provide us some more information on the subject? What application are you using group chat on? 

JoseL_VZW

Follow us on Twitter @VZSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.

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kae16
kae16
Member
‎09-26-2019 03:45 AM

I am using Message + by verizon. Other members are too. I can see everyone's names but other people can only see numbers. How can this be fixed?

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Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.

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deloused
deloused
Sr. Member
‎09-26-2019 05:28 PM

Instruct the other members in the group to also save those numbers with the names of those people into their contacts 

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Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.

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RDJ11
RDJ11
Member
‎09-24-2020 07:14 AM

I too, am having the same issue with my iPhone XR

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vzw_customer_support
vzw_customer_support
Customer Support
‎09-24-2020 07:19 AM

We want to ensure you can view all contact names in your group message thread, RDJ11. Let's take a closer look into this. When did this issue start? What message application is being used? 

 

DanielleR_VZW

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RDJ11
RDJ11
Member
‎09-24-2020 10:33 AM

I can see all of my contacts.  It is my contacts that cannot see each other with the exception of a phone number in the chat.  Therefore, they do not know which coach is responding.

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RDJ11
RDJ11
Member
‎09-24-2020 10:39 AM

I am using Message+

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