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Nothing Synchs
Datacom1
Newbie
‎09-19-2019 02:41 PM

I have 2 tablets and a pc that I do not synch anymore.  The did until last week.

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Re: Nothing Synchs
jav6
MVP
MVP
‎09-20-2019 04:13 AM

You are aware of all the other threads describing this ongoing issue, right?

...Just another VZW customer...trying to offer some assistance...
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Re: Nothing Synchs
vzw_customer_support
Customer Support
‎09-21-2019 03:17 PM

Sorry to hear about the syncing issues, Datacom1. Thanks for reaching out and bringing this to our attention today. Just to confirm, are you referring to the messaging + application?

 

 

JoeyM_VZW

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Re: Nothing Synchs
mama23dogs
Legend
‎09-21-2019 03:33 PM
@Datacom1 wrote:

I have 2 tablets and a pc that I do not synch anymore.  The did until last week.

Mobile sync works fine.  Verizon has been telling folks that it’s busted for PC and won’t be working till they fix it.  

 

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Re: Nothing Synchs
bldegle2
Contributor
‎09-23-2019 07:43 AM

It is functioning again.  Uninstall and reinstall either the 1.17 (if you saved it) or the new 2.2 from the M$ store.  I reloaded both a few days back and they are syncing and owrking across all platforms.   Some of the older convo's did not sync, but everryhting recently is working like before....

Verizon support is not what one would call vewry helpful, trust me on that one...

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