Not receiving text immediately.
Jennielaine
Newbie

I have Galaxy note 8 and since the new update I haven't been receiving my text until hours later and then most of the time I only see the because I go into messaging + and see there is one then I have to open and hit download to get it.

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Re: Not receiving text immediately.
vzw_customer_support
Customer Service Rep

Jennielaine, I appreciate the details you've provided and I know how important it is to ensure that you are able to receive your texts properly. Help is here. To clarify, are you receiving delayed text messages from a specific number, or all numbers? Have you tried uninstalling, then reinstalling the Verizon Messages app? Instructions for uninstalling an app are available here: https://www.verizonwireless.com/support/knowledge-base-214448/ Looking forward to hearing back.

 

LorenzoP_VZW

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