Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
We ported from Sprint to Verizon on Sept 6th. We were recieving short codes fine up until the 17th. On the 18th we stopped receving short codes from any source that we had already been signed up to.
The most important being Social Security but also many retailers like home depot, ulta, harbor freight, etc. We have tried resigning up for those services and we do get a confirmation short code but nothing comes after that. We do get some one time codes from two factors like gmail. But we still can't get a two factor from SS.
We have spent countless hours with verizon support to no avail. Our phones are setup correctly. On one call the tech said the log files showed messages coming in before the 17th but not after. We were promised a call back but a week has gone by with no call and calling back in has got us no where. Verizon should take some of those advertising dollars and spend it on support and service.
I see a lot of other posts regarding short codes. Anyone ever get it resolved?
Thanks,
Doug
Douglas56,
We know how important these codes can be to you. I get some of the best deals and coupons myself. Let's get these fixed for you. Our apologies that we did not follow up with you. Do you know if we opened a ticket with our engineers? Did you get a text message with a ticket number?
Additionally, we would like to speak with you. Can you please provide a contact number and a good time to speak with you?
JenelleR_VZW