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Not receiving security code

Member

Hi, earlier today I set up the Messages+ app on my Win 10 desktop before I had to send my phone in for repairs. Now I want to install Messages+ on my Win 10 laptop, but I am not receiving the security code texts on the app on my desktop. Please advise.

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Re: Not receiving security code

Sr. Leader

Are you receiving other text messages on the desktop app?

The text is sent to the phone as a security measure so the phone owner is aware that the app is being set up on another device - I'm not sure how or if it could be done, but perhaps the security code text is available ONLY on the phone?  If that's not the case, then I don't know why you  can't see those texts on the desktop...?

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Re: Not receiving security code

Member

Yeah, I am receiving other messages. I was thinking the same as you, that maybe here's some way that it's sent only to the phone. Ah, well. At least I can open up the Messages web client on my laptop as a sort of solution for that device.

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