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I don't get a message alert sound unless I turn on 'Notifications', which is labeled 'Display message notifications in status bar'. Did a recent update change this behavior? I've always had this off but recently stopped getting a sound notification on a new message. When I turned on the 'Notifications' feature I started getting sound again.
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I know how important it is to have the notifications working correctly, tderby. Let's work on this together and get additional information. What is the make & model of your device? Are you using the default text application or Verizon Messages? Also, have there been any recent changes to the device (Software updates, new apps, etc.)?
GersonG_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!