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Message+
Andigs2
Newbie

How do I only get cell #s when trying to send a text?  Right now, all contact info is showing up.  

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Re: Message+
shomora10
Enthusiast

Same! It happen after the latest update. 

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Re: Message+
jav6
MVP
MVP

@Andigs2 wrote:

How do I only get cell #s when trying to send a text?  Right now, all contact info is showing up.  


On what device are you seeing this happening?  What version number?  Can you back out the update?

...Just another VZW customer...trying to offer some assistance...
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Re: Message+
Andigs2
Newbie

I just purchased a Note20 Ultra.  I have no idea what version number it is. 

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Re: Message+
jav6
MVP
MVP

@Andigs2 wrote:

I just purchased a Note20 Ultra.  I have no idea what version number it is. 


Message+ version number. Look at its settings.

...Just another VZW customer...trying to offer some assistance...
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Re: Message+
Andigs2
Newbie

The message+ version is 7.0.8

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Re: Message+
vzw_customer_support
Customer Support

I appreciate the information provided regarding the device and app info. Can you elaborate further on what you mean by all the contact info is showing up? AlbertoR_VZW

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Re: Message+
Andigs2
Newbie

When I put in the recipient all their contact info shows up. I get their cell and home phone numbers as well as the emails I have did that person. 

Screenshot_20200831-180413_Message+.jpg

 this is what I see when I put a recipient in to send a text. I get emails and cell#s

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Re: Message+
vzw_customer_support
Customer Support

shomora10, we know it's important to manage your texting preferences and settings, and we'd love to help. To be sure, could you please tell us a bit more about the contact information that you're referring to within the Message+ application? Does this affect all text messages or only certain contacts? Also, what is the make and model of your phone?

 

LauraF_VZW

 

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Re: Message+
jav6
MVP
MVP

@Andigs2 wrote:

When I put in the recipient all their contact info shows up. I get their cell and home phone numbers as well as the emails I have did that person. 

.....


Was this really a Solution?  You might UNMARK AS SOLUTION, if issue not answered.

...Just another VZW customer...trying to offer some assistance...
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