Re: Message+ on web keeps on reloading and is unusable.

pmptght
Member

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It's not hard to nail down. Log into your texting webpage and try to use it and within 5 minutes you'll see the problem. My next service provider will have this problem solved.

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Re: Message+ on web keeps on reloading and is unusable.

merble
Member

I don't really post on here but I wanted to say that yes, this has been a problem for years, and apparently Verizon has their actual worst engineers working on this this statement was rude - I apologize. It is likely that they are good engineers, but simply not web developers.

If any of them ever manage to see this post: you have some kind of redirect loop probably caused by loading inconsistent resources from different servers. Likely a problem in your deployment process, or your application is doing things out of order repeatedly as responses come in from API requests at different times.

Also, please tell the people who manage the forum that a paragraph about how sorry they are and frustrating it must be, followed by the same instructions over and over, is not just poor business practice: it's actually insulting.

Or just expose the API so that I can build my own webapp for this purpose.

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Re: Message+ on web keeps on reloading and is unusable.

Community Manager
Community Manager

Let's get to the bottom of what's going on with the App for you. Please send us a Private Message for further assistance . GenevieveB_VZW

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Re: Message+ on web keeps on reloading and is unusable.

nitro2
Member

This problem has been actually insane today.  I wish I had the ability to take a video of my whole setup here at work (not allowed) to show my hands not doing anything after signing in and the page reloading itself over and over and over and over again for 5+ minutes.  It has been doing this all day.  

And I agree about these stupid, ridiculous, unhelpful replies.  "We understand how important it is to be able to send texts from the web blah blah blah."  It IS insulting and patronizing.  Verizon is the absolute worst.  I now remember why I left them the first time so many years ago.  I guess I was hoping 12 years and a change of location they might be better.  

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