Message + on a Panasonic Toughbook

[CHRHIC73]

I am using Message+ on a Panasonic Toughbook that has an internal WWAN card that I connect to the internet with but the app doesn't recognize it as an internet connection unless I connect via hotspot or fixed wireless network. Is there a way to configure or direct what the application "sees" as an internet connection?

[vzw_customer_support]

CHRHIC73,

Thanks for checking in with us on this. This is indeed an unusual situation. I haven't come across it in the past. To be clear, everything else works as normal with the internet connection through the card? Is your WWAN a Verizon based service or through another provider? Also, what exactly happens when you try to use it. If there's any sort of error or connection message, please provide.

EricW_VZW
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[CHRHIC73]

Thanks for your reply!

Yes, everything else works as it is supposed to when connected through the

WWAN card which is on the Verizon network. I essentially get the connection

error icon in the application unless I am connected to a WiFi network.

On Dec 7, 2016 9:33 AM, "vzw_customer_support" <forums@verizonwireless.com>