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Re: Message+ keeps crashing
Chiefaviator
Member

My wife's Note 8 started crashing about 2 hours ago.  My Note 8 started about 30 minutes ago.

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Re: Message+ keeps crashing
Esiebuhr
Member

Tried that hours ago no help from them or Verizon as of yet.  Getting very frustrated 

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Re: Message+ keeps crashing
cmc2123
Member

I have the same issue with my Pixel 2. App not working and keeps stopping when I try to open it.

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Re: Message+ keeps crashing
Travisbaity
Member

I just went into the play store uninstalled and reinstalled. Working now. Tried that earlier no luck but it is now. Not sure if they fixed it but who knows 

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Re: Message+ keeps crashing
cmc2123
Member

Will messages be lost if you uninstall and reinstall?

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Re: Message+ keeps crashing
Travisbaity
Member

Mine didnt. All my messages are there

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Re: Message+ keeps crashing
Esiebuhr
Member

This morning everything seems to be fixed.  As of right now.  Hopefully it'll stay working

Re: Message+ keeps crashing
cmc2123
Member

Mine is working now as well without having to reinstall the app. I wish someone from Verizon would have let us know that they were working on the issue.

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Re: Message+ keeps crashing
vzw_customer_support
Customer Support

Esiebuhr, we're delighted to hear you're back up and running. Please let us know if you need any further assistance. 

 

MelissaP_VZW

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Re: Message+ keeps crashing
vzw_customer_support
Customer Support

Cheryl723, it is important that you still be able to stay connected through text. Help is here. This issue appears to have been temporary. We wanted to check in and see if you're back up and running.

 

MelissaP_VZW

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