Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Re: Message+ keeps crashing

Chiefaviator
Member

My wife's Note 8 started crashing about 2 hours ago.  My Note 8 started about 30 minutes ago.

0 Likes

Re: Message+ keeps crashing

Esiebuhr
Member

Tried that hours ago no help from them or Verizon as of yet.  Getting very frustrated 

0 Likes

Re: Message+ keeps crashing

cmc2123
Member

I have the same issue with my Pixel 2. App not working and keeps stopping when I try to open it.

0 Likes

Re: Message+ keeps crashing

Travisbaity
Member

I just went into the play store uninstalled and reinstalled. Working now. Tried that earlier no luck but it is now. Not sure if they fixed it but who knows 

0 Likes

Re: Message+ keeps crashing

cmc2123
Member

Will messages be lost if you uninstall and reinstall?

0 Likes

Re: Message+ keeps crashing

Travisbaity
Member

Mine didnt. All my messages are there

0 Likes

Re: Message+ keeps crashing

Esiebuhr
Member

This morning everything seems to be fixed.  As of right now.  Hopefully it'll stay working

Re: Message+ keeps crashing

cmc2123
Member

Mine is working now as well without having to reinstall the app. I wish someone from Verizon would have let us know that they were working on the issue.

0 Likes

Re: Message+ keeps crashing

vzw_customer_support
Customer Support

Esiebuhr, we're delighted to hear you're back up and running. Please let us know if you need any further assistance. 

 

MelissaP_VZW

0 Likes

Re: Message+ keeps crashing

vzw_customer_support
Customer Support

Cheryl723, it is important that you still be able to stay connected through text. Help is here. This issue appears to have been temporary. We wanted to check in and see if you're back up and running.

 

MelissaP_VZW

0 Likes