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Message+ groups

Member
On my phone i get all group messages . but when i'm looking up my messages on the web, i can't lately see group messages or create groups.
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Re: Message+ groups

Sr. Member

@Weiss718 wrote:
On my phone i get all group messages . but when i'm looking up my messages on the web, i can't lately see group messages or create groups.

I just logged into the Web Messaging service, https://web.vma.vzw.com/vma/web2/Message.do.  It  is NOT syncing all messages from the server. I only see 5 of my many threads.  One of them IS a group thread (three of us in the thread).  The desktop Message+ app v2.0.2.0 syncs ALL the message threads seen on my phone.  I also tested with the Message+ app on my iPad and it also syncs and displays ALL my messaging threads like my phone and desktop app.

It appears there is an issue with the browser version accessing the messaging server.  I submitted Feedback via the web messaging service to see if that gets anyone's attention on this holiday.

...Just another VZW customer...trying to offer some assistance...
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Re: Message+ groups

Community Manager
Community Manager

Hi, Weiss718. Making sure you are able to view your messages is key, and we are happy to help. Are you viewing them online on your Message+ app? CourtneyM_VZW

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Re: Message+ groups

Sr. Member

@vzw_customer_support wrote:

Hi, Weiss718. Making sure you are able to view your messages is key, and we are happy to help. Are you viewing them online on your Message+ app? CourtneyM_VZW


I just logged in to the Web Messaging service, https://web.vma.vzw.com/vma/web2/Message.do

again this morning and only four of my message threads show up.  The desktop Message+ app shows all my message threads as does the mobile app on my phone and iPad.  ONLY THE WEB MESSAGING SERVICE IS HAVING ISSUES.

...Just another VZW customer...trying to offer some assistance...
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