Re: Message Plus not syncing with windows 10

pbug561
Member

Couple things. The phone's Message + app will work over wifi.  The web app does have issues - none of which are new.  It's never been reliable, nor can it consistently stay connected for hours.  Sometimes messages get stuck on SENDING.  And other issues.  My guess, just a badly written set of code for web access

 

The MS Store version is sort of OK WHEN it works. It has no refresh button.  Lately on some days for a while it works normally.  Some days, it won't stay in sync.  Same with the old Windoze version.  

I'm guessing that either VZW wants to maintain only the phone software, and chooses to break the others randomly.  I know, a cynical view.  

Re: Message Plus not syncing with windows 10

ERIDUN41
Member

As a diagnostic, my MacOS version of Messages+ is still syncing

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Re: Message Plus not syncing with windows 10

auds6868
Member

I am very dissappointed.  Used the app on my PC for years.  Got a new phone, and no matter how many times I uninstall and reinstall on my Samsung or my SurfacePro, only half the message shows up depending on where you sent it from.  My husband years ago gave up with his iPhone and Dell laptop for some reason.  I thought maybe he just didn't have Sync selected.  But alas, I have the same problem now.  There is NO UNSUBSCRIBE option on my phone either.  I'd love to fix this instead of making my entire network switch to Signal.

Re: Message Plus not syncing with windows 10

visarlene
Member

Seriously??? They are no longer supporting Message+ on Windows????  If so, Verizon Wireless should post that as the answer and close this thread instead of having us waste our time reading 35 pages of messages to find an answer to our problem that apparently will never be solved.  Goodness gracious.

Verizon Wireless:  Please give us an official company response.

Thank you.

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Re: Message Plus not syncing with windows 10

visarlene
Member

From twitter, I see that while Verizon Wireless is currently promoting Message+ for desktop, they offer what they call a "Web Client" instead of a Windows app.  It certainly took me more time than necessary to learn this.  Now to see if it will work.

https://www.verizonwireless.com/solutions-and-services/apps/verizon-messages/

Re: Message Plus not syncing with windows 10

kurtsh
Member

There's actually 3 clients you can use.  Assuming they fix the Internet gateway between the apps and the SMS texting service.
https://kurtsthoughts.com/2019/09/11/commentary-verizon-message-for-windows-not-working-as-of-8-31-1...

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Re: Message Plus not syncing with windows 10

kurtsh
Member

This is really good feedback.  I was told that it was broken but you're saying that everything is just fine on your MacOS install of Verizon Messages+, eh?

...that... makes this a bit more complicated.

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Re: Message Plus not syncing with windows 10

Community Manager
Community Manager

Letti001, Messages + is not currently compatible with Windows 10.The Windows messaging client for Verizon messages is being temporarily removed to prevent syncing issues. As an alternative, you may use Messaging directly from My Verizon by following the steps at   http://spr.ly/6606EC94m.

LorenB_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Message Plus not syncing with windows 10

Community Manager
Community Manager

I'm sorry to hear your message + application on your Windows device isn't syncing rechmbrs. The Message+ application is not compatible with Windows 10 computers. The Windows messaging client for Verizon messages is being temporarily removed to prevent syncing issues. I'm sorry for the inconvenience. You can utilize the messaging web client as a windows alternative by following the steps in this link below

 

https://www.verizonwireless.com/support/knowledge-base-54302/ .

 

I hope this information is helpful. 

 

 

KinquanaH_VZW

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Re: Message Plus not syncing with windows 10

Community Manager
Community Manager

pbug561, Messages + is not currently compatible with Windows 10. The Windows messaging client for Verizon messages is being temporarily removed to prevent syncing issues. As an alternative, you may use Messaging directly from My Verizon by following the steps at http://spr.ly/6606EC94m.

 

AnthonyC_VZW

 

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