Message+ Group message does not show option

[WPATTIS]

Ever since they released the new version of Message+ I have not had the option for group messages.  I have un installed an re installed the app many times....still nothing.  If I hit activate account...it just freezes up.  It worked fine on my work phone with no issues at all.  But unlike my work phone which prompted me to enter my name, my personal phone never gives me that option. And if I click on whats new...it doesn't show me group message.  I have a Samsung S7 Edge. Message+ version6.4.4  Anyone else having this issue??

[josephe_vzw]

Being able to chat in a group message is important, WPATTIS. Let’s get this fixed. What happens when you try to add multiple people to one message? Are you able to send & receive messages from previous group messages?

JosephE_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[vzw_customer_support]

WPATTIS, I do quite a bit of group messaging myself, so I understand the importance of getting this to work. Let’s gather more information on this. If you switch default messaging apps to the Samsung app called Messages, do you still have problems with group messaging? Is this only an issue with Message+?

MarkP_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!