Integrated Calling Fails to Activate
gemiko
Newbie

I have 3 lines all with Advanced Calling enabled. Integrated calling was able to be set up on 2 lines, but fails to activate on my main line. I always get "Unable to setup integrated calling on your account at this time. Please try again later."

I have tried to turn off and on Advanced Calling on my phone, and also removed and readded Advanced Calling via Manage Products and Apps on My Verizon.

I have seen several errors when I start the app on the tablet at different times: "SPG Internal Processing error", "IMS sign in failed", and "HTTP SOCKET ERROR"

All 3 phones are the same and 3 tablets are the same, so I have concluded there is something wrong with my main line via Verizon's servers.

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Re: Integrated Calling Fails to Activate
gemiko
Newbie

Another error when starting Verizon Messages on the tablet: "OTP request failed"

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Re: Integrated Calling Fails to Activate
gemiko
Newbie

"SPC authorization failed"

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Re: Integrated Calling Fails to Activate
Insynerate
Newbie

I'm having the exact same problem. Any chance you found a solution yet?

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Re: Integrated Calling Fails to Activate
Not applicable

HI  gemikoInsynerategemiko,

This is ALIE with Verizon Messages+.

You are currently writing on a PUBLIC forum.  In order to troubleshoot your issue. I'll need some personal information so,  please do the following:

1- Email me at: verizonmessages@verizonwireless.com (a private email)

2- Include your phone type, mobile number and tablet type.

3- Write 'FAIL - INTEGRATED CALLING' in the Subject

I will keep an eye out for your information.

Thank you!

ALIEM

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Re: Integrated Calling Fails to Activate
WizardGeek
Newbie

Same issue here. Any luck?

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