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I can't send picure/ video/sound messages!!!
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A while ago my dad stoped my txting service and then he got it back....but after that i was only able to send txt messages. I asked him about it and i even check my services online and it all said i had pic/flix messaging,....but yet when ever i send one it says "INVALID DESTINATION ADRESS!" but how can that be when i'm selecting from my contact list??? what can i do to help this problem?? and i know it's not other peoples phone....it's mine...so what do i do??
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Re: I can't send picure/ video/sound messages!!!
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Also want to make sure that:
- National Enhanced Service Access
- Premium Network Service Access
are added.
Also, it's most likely something that needs to be corrected inside your device. I would contact vzw customer care/technical support to get assistance with making sure your line is provisioned correctly on their end as well.
Regards
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Re: I can't send picure/ video/sound messages!!!
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You need the internet to be active on your phone to send pics/vids. I'd say take it to a store and they should be able to get it on for you.
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Re: I can't send picure/ video/sound messages!!!
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make sure there is not a "block national access" feature on your account - this would have most likely been added if you were attempting to avoid megabyte charges. Also dial *228 option 2 to update your phone. if this does not work, contact tech support or go to a store to have them further trouble shoot.