Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
How can I restore my lost contacts?
Meme011
Newbie

All my contacts were lost, can I do a reset from a previous back like a computer can?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Lost contacts
vzw_customer_support
Customer Support

We depend on having our contacts readily available on the phone. If you had the contacts backed up somewhere previously you would be able to restore them.

What phone do you have? Do you recall if contacts were saved to the Verizon Cloud http://spr.ly/65848v2q4 (go down to Manage Your Contacts Online with the Verizon Cloud Website  & select Restore Deleted Contacts)

If you have an iPhone and use iCloud, you can follow the steps here

http://spr.ly/65868v2qA

TamaraH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: Lost contacts
vzw_customer_support
Customer Support

We depend on having our contacts readily available on the phone. If you had the contacts backed up somewhere previously you would be able to restore them.

What phone do you have? Do you recall if contacts were saved to the Verizon Cloud http://spr.ly/65848v2q4 (go down to Manage Your Contacts Online with the Verizon Cloud Website  & select Restore Deleted Contacts)

If you have an iPhone and use iCloud, you can follow the steps here

http://spr.ly/65868v2qA

TamaraH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Lost contacts
Cliffjones53
Newbie
Galaxy s9plus
0 Likes
Re: Lost contacts
vzw_customer_support
Customer Support

Thank you for the additional information. Android devices usually require you to use a Gmail account to back up your contacts. Do you know if you have your contacts backed up to your Gmail account?

FranciscoP_VZW

0 Likes
Re: Lost contacts
LitLLadyEmm
Newbie

I do not have the cloud backup, so what over way can i restore a contact i accidently deleted?

0 Likes
Re: Lost contacts
vzw_customer_support
Customer Support

If you do not use any way to store your personal information, the data would be permanently deleted. Do you recall using any other source to save your personal data? What type of phone do you have? MichelleH_VZW

0 Likes
Re: Lost contacts
seandean
Newbie

Sam Gal s10+

0 Likes
Re: Lost contacts
vzw_customer_support
Customer Support

seandean, we want to ensure you receive the assistance you need. How were you backing up on your contacts on your Galaxy S10+? For example, are you subscribed to our Verizon Cloud service or something else. Also, when you click on Edit for any name in your contact list, does it show that contact as Saving to a Gmail account or as a phone contact?

 

-Ebony

0 Likes