Having a problem receiving SMS messages.
evelynfrances
Newbie

My EnV2 phone won't receive texts but it will send them, and people CAN receive them, only when they send ME a text, it says "sent" on their phone and I never receive it. At first I thought it was a network problem, like only Verizone phones would text me, but my mom and I are on the same plan pretty much and even HER texts wont come through to me. This problem is recent, I noticed it last evening when I was texting people and randomly they ALL stopped replying, and of course when I looked into it I realized it's my phone acting up. I have been using this phone for almost a year.

 

If anyone can help out, I'd appreciate it. I really don't want to have to order a new phone.

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Re: Having a problem receiving SMS messages.
SuzyQ
Community Leader
Community Leader
Clear out your inbox and sent message box to be sure your memory is not full. Do a battery pull and restart your phone...dial *228 option 1 after the battery pull.

HTH,
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