I understand how frustrating Spam calls and text can be Joelrothschild. I experience them too and I definitely get the annoyance that these calls cause us all on a daily basis. We would love to help as much as we can. We do not monitor what text are being sent out as there are millions of text being sent and that goes against our privacy laws. We alongside all other carriers are doing all we can to partner up with the FCC and all the needed parties to do all that we can to minimize these calls as well as to get one step ahead of these scammers. As of now Call Filter detects spam calls and if you have the Premium Call Filter then you can also report the Spam calls that we do not have on our database. Since we all experience callers that spam call us, this a tool that everyone can contribute to in order alert everyone of a particular number that you may want to be aware of. You can also set the spam threat level so Call Filter can automatically block those calls for you, if they have been reported as spam numbers.
You can find this information (number 8 & 9 under "Mark a number as spam" and "Automatically block spam calls with your spam filter") here: https://www.verizonwireless.com/support/call-filter-faqs/
As we develop more features and new tools to minimize these calls you can stay up to date using our email updates service found here: http://vz.to/1m2tKLh
I know that I have provided you a lot of information, but please know that we take spam calls seriously. We are doing all that we can to help improve everyone's experience. Let me know if you have any questions about the above features as I want you to be able to take advantage of these options to help reduce the number of calls and text you receive. AmberF_VZW
