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Delivered vs Sent?

lcarr73
Member

I've been using Message + for some time and noticed that I only got a Delivered confirmation for other Verizon customers who I sent texts to. Recently, I noticed thy Delivered status showing up for non Verizon users, but it's not consistent. Sometimes a message will say Delivered  and sometimes Sent... Can anyone explain why? Does the Sent one mean it hadn't been Delivered yet? If yes, what would cause that?

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Re: Delivered vs Sent?

Community Manager
Community Manager

lcarr73, thanks for that observation. I apologize. The capability and access to confirm when text messages are received by non-Verizon Wireless numbers depends on that that wireless carrier. All wireless carriers do not support our delivery confirmation feature in Message+.

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Delivered vs Sent?

Community Manager
Community Manager

lcarr73, thanks for that observation. I apologize. The capability and access to confirm when text messages are received by non-Verizon Wireless numbers depends on that that wireless carrier. All wireless carriers do not support our delivery confirmation feature in Message+.

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Delivered vs Sent?

JimDoyle
Member

How will I know if a txt msg has been delivered to a customer of a non Verizon provider?

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