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Contact phone numbers listed twice

Member

When I look in my contacts, I see one number and one name for my contacts.  When I go to create a text in the Verizon text app, I see the contacts names and numbers duplicated.


How do I clean this up?  This is a deal breaker, if I can't fix it, the Verizon text app is worthless to me and will be deleted.

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Re: Contact phone numbers listed twice

Community Manager
Community Manager

We want you to enjoy the Verizon Message+ application and all its features, ERIAND31. Let’s get some more information and explore ways to resolve. When did this issue start? Do you see any double contacts on your phone address book?


In the mean time, delete/disable the Verizon Message+ application, then power your phone off/on, install the application again and make it your default messaging application and test.


AntonioC_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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