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Cannot send or receive pics via text message on my HTC Ozone phone.

Member

I cannot send or receive pics via text on my HTC Ozone. It just says message failed when I try to send and when I try to open a pick it doesn't do anything. I can send/receive via email though.

Any help with this would be greatly appreciated.

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Re: Cannot send or receive pics via text message on my HTC Ozone phone.

Novice

Try a standard power cycle, shutting the phone off and then back on.

 

If that doesn't work, try pulling the battery while phone is on, then replace it and power back on. Hope this works.

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Re: Cannot send or receive pics via text message on my HTC Ozone phone.

Member

I tried both of those and still get message delivery failed.

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Re: Cannot send or receive pics via text message on my HTC Ozone phone.

Novice

Try dialing *228 to see if a network update will help.

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Re: Cannot send or receive pics via text message on my HTC Ozone phone.

Member

I just got done dialing *228 and that didn't work either. Still can't send or receive pics via text.

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Re: Cannot send or receive pics via text message on my HTC Ozone phone.

Sr. Member

It could be that something is set up wrong on your account. You may just want to call customer care or possibly Iceman1906 can look into that for you.

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