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Cancel Service Past Due date

Member

Was wondering if I am able to pay my phone off, and not be charged for the service I was unable to use. I owe 100 on my phone and about 900 in data payments I couldn’t pay. Will I still be charged the 900 even after I pay for the device?

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Re: Cancel Service Past Due date

Customer Support

We're sorry to hear that you are looking to leave the Verizon family, LNS1994. We definitely want to ensure that these questions about cancelling service are addressed and make sure that you can move forward in the best way possible. We certainly don't want you to go. We'll need to find out some additional information from you so we can best help. We've sent a Private Note for this. 

-Ryan

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