Can't add texting to phone
robot_17
Newbie
I was a recent alltel customer and bought a new phone from verizon that i added texting to with no problem online (500 and unlimitedm2m). I had to change my plan today but when I got home I checked my account and the texting package had been removed. I tried to add it back on but that package I had had recently was not listed with all the other options. I thought that was weird, but still decided to get another package. (400)   I tried adding this but it would not let me at all because it says i have text messages blocked, but i never blocked them nor do i see a green check by "blocking text message". What do I do? i want to make sure I have these text messages covered.
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Re: Can't add texting to phone
Carm
Contributor - Level 2

Sounds really like a job for a CS rep to be honest, I know most people want to avoid this, but sometimes it must be

 

Good luck

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