Can't Receive Pictures Sent From Computer PLEASE HELP!
sheera
Newbie

I haven't had this problem when with Alltel!  I can send text messages from my computer to my phone but I only get a black screen when I try to send a picture from my computer to my phone.  Please help me figure this out.  They couldn't help me at the Verizon store.  They said I couldn't send pictures this way but I know it's possible, I just don't know what the problem is.  Thanks.

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Re: Can't Receive Pictures Sent From Computer PLEASE HELP!
SuzyQ
Community Leader
Community Leader

Send the picture from your email program, as an attachment, and be sure to put some text inthe subject and the body of the message.  Send it to your#@vzwpix.com An alternative is to use your MyVerizon online album and send the messages from there.

 

Some things to consider:

1. How large are the pictures you are trying to send?  If they were taken with a regular digital camera, the size and/or the resolution may be greater than your phone is capable of, so you would get the result you are seeing.

2. What format are the pictures?  Most phones will be able to interpret jpg; other formats may or may not work.

 

HTH,

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