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Can I recover deleted texts?

Member

Accidentally deleted all my texts.  Can I recover them?

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Re: Can I recover deleted texts?

Community Manager
Community Manager

I know your text messages are important 2BD! Generally, if the text messages weren't backed up they are unable to be recovered. There may be other tools/programs not supported by Verizon Wireless that may be able to assist. You can research at your discretion. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport

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Re: Can I recover deleted texts?

Member

Thank you for your reply. However, I have only been able to find the means

to backup Contacts, nothing else.

Bill Duggan

On Tue, Apr 1, 2014 at 6:45 PM, Verizon Wireless Customer Support <

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Re: Can I recover deleted texts?

Community Manager
Community Manager

Hi 2BD,

Let's get your device backed up! You can use the Verizon Wireless cloud to backup the current information on your device http://vz.to/1bmrxEU . If you have never performed a back-up you would not be able to recover your text messages.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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Re: Can I recover deleted texts?

Member

I have a prepaid Illusion and I am also looking for deleted texts on 04/21/2014. My phone does 'back-up' everyday, I get the notification but, how do I find them on my phone??? Really important!!

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Re: Can I recover deleted texts?

Community Manager
Community Manager

kfrioli,

I can definitely understand that lost text messages can be really important to retrieve. I am sorry but if the text messages have been deleted off of your device and the Cloud has synced since they were deleted the text messages were also deleted from the Cloud. Find out information regarding content backup here... http://vz.to/1iZp7w4

LindseyT_VZW

Follow us on Twitter @VZWSupport

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