Area codes
michellebellexo
I can text any area code I want to except the 609 area code. When I text anyone in the 609 area code, i get a message about a minute later that says 'Message to 609-XXX-XXXX deleted'. I can text out-of-state, but the 609 area code is within the state. Why does this happen and how can I fix it?
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Re: Area codes
LukeTech
Contributor - Level 1

Technical Support may be able to trace your outgoing SMS through the network, data/switch techs can devinitely do this. First, I suggest contacting tech support with the 800-891-3808 or 611 from your phone. Explain that you can send and receive test from anyone in any area code except for 609. They may troubleshoot with you on the spot and be able to solve it. However, expect them to have to open a trouble ticket and investigate further.

 

Good luck.

 

-Luke

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