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google apps pop up won't go away and play store will not work!

keys11
Member

I get this constant pop up about how the google apps won't work. I can't get anything to work in the store. I can't get rid of this pop up for the life of me.

HELP!

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Re: google apps pop up won't go away and play store will not work!

Community Manager
Community Manager

We want to get your downloads back in action, keys11. Did this start after installing new apps or updates? Try Settings>Apps>All>Play Store>Clear cache and/or data.


YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: google apps pop up won't go away and play store will not work!

keys11
Member

I have cleared everything.

I have done a factory reset. Hard reset. Whatever it's called.

I can't get rid of this popup.

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Re: google apps pop up won't go away and play store will not work!

Community Manager
Community Manager

I appreciate you taking these steps to troubleshoot. When factory reset was completed did the same apps auto-restore?

YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: google apps pop up won't go away and play store will not work!

tbo27
Sr. Member

try adding another gmail account

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