Why can't I use intigrated messaging on my Ellipsis 8?

[Apagio]

Why can't I use integrated messaging on ellipses 8 when the app store allows the download? Verizon states that if you are able to download from the store then the device is compatible

[SuzyQ · Accepted solution]

I'm not sure why - I can use it on y Ellipsis 8, synced to my cell phone number.  You can't use it with the tablets number, it has to be a device added to your phone number,

[Apagio]

OK thanks, that's what I was doing wrong. I was typing the tablet's number in instead of the cell number. All is good now. Two thumbs up

[SuzyQ]

Glad I could help!