Re: My Ellipsis 8 has become soft bricked

Matthew200
Member

II was playing on it and went to go to the bathroom and came back and it had turned it self off and I tried to restart it and I have done the factory reset and it keeps popping up on the red screen 


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Re: My Ellipsis 8 has become soft bricked

Community Manager
Community Manager

Matthew200, Thanks for those additional details. Does the tablet show any signs of physical or liquid damage?

 

TrinetteW_VZW

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Re: My Ellipsis 8 has become soft bricked

Matthew200
Member

No it has no physical damage 

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Re: My Ellipsis 8 has become soft bricked

Community Manager
Community Manager

Matthew200, I am glad to learn that the device doesn't have any physical damage, please confirm if there is any liquid damage. Also, please confirm what is showing on the red screen? Are you getting an error message?

 

TionnaB_VZW

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