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Ellipsis won’t charge

Terrih57
Member

Picked up ellipsis8 from my parents, who evidently had not turned on in months.  Can’t get it to charge.  It displays battery with lightening bolt, then battery with question mark.   Tried the power off,on and charging from laptop - nothing.  Any suggestions?

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Correct Answers

Re: Ellipsis won’t charge

tikibar1
Sr. Leader
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Re: Ellipsis won’t charge

tikibar1
Sr. Leader
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Re: Ellipsis won’t charge

Terrih57
Member

Thank you!   Giving it a try

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Re: Ellipsis won’t charge

Terrih57
Member

This worked finally!  It took a couple of try’s between charging on laptop usb and the wall charger but it is up and running again!m. Thank you!

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Re: Ellipsis won’t charge

vzw_customer_support
Customer Support

The Ellipsis tablet is an awesome device to have that will provide your parents with internet connection for their other wireless devices. I'm sorry it wouldn't turn on but happy the steps recommended worked to get it charged. Let us know if you have any other questions or concerns about this device. We are always here to help.

 

KinquanaH_VZW

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Re: Ellipsis won’t charge

vzw_customer_support
Customer Support

Certainly. We are always here for support.

 

 

JoshuaC_VZW

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