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Ellipsis got a little water on it

briannlindsey
Member

Hello, my daughter had accidentally got a little water on her ellipsis tablet. We put it in a bag with silicone beads for a few days and now when we go to charge it the battery light flashes off and on non stop. Is the tablet ruined?

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Re: Ellipsis got a little water on it

bearone21
Leader

depends if it was a little water or submerged. 

i've used rice but never silicone beads.

good luck.

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Re: Ellipsis got a little water on it

briannlindsey
Member

No just a little water but sat on it for a little while because I didn’t know where she had it but it got in all the crevices!

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Re: Ellipsis got a little water on it

Community Manager
Community Manager

I'm sorry to hear your daughter's tablet got water damaged. I would not recommend charging it anymore. If you have insurance on the line. I recommend filing a claim here: http://bit.ly/07CrqPK

 

I will also send you a private message to review options on getting a new tablet if insurance isn't an option.

JoeL_VZW

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Re: Ellipsis got a little water on it

bearone21
Leader

sitting without quickly drying the phone off probably killed the phone.

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