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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Member

Same issue! Anyone solve this yet? Verizon? It's a pain!

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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Member

I am also having the same problem. This is obviously not a unique problem. This severely affects the use of the tablet.  I stopped at a Verizon store and after an hour they gave up.  Spent an hour on the phone with the help desk with no results.

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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Member

Same problem please help

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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Member

Mine is doing the same way

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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Member

Mine too

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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Community Manager
Community Manager

DannyH57,

Having a working tablet is a must. Your tablet should be working flawlessly, and that's our goal. Let's get to work. What errors are you seeing? Please describe exactly what the concern is with your device.
KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Member

My tablet will not download updates ..will not bring up Youtube or Google

play store says background data diabled yet I have gone through turning it

on many times to no avail ?

On Jan 18, 2016 11:44 AM, "Verizon Wireless Customer Support" <

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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Member

Haven't you been reading the string?

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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Member

I'm having the same issue with my tablet. Able to get online but not able to stream videos or access the Playstore Due to error message stating "background data disabled". However, it is NOT disabled. Also not able to use apps that require background data like Hang outs. Able to by pass this issue if I'm connected to Wi Fi. Please offer an update too fix this issue.

Grace too You.

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Re: Ellipsis 7 Android 4.2.2 Video & Play Store Problems

Community Manager
Community Manager

We're here for you. Please attempt the following steps, let me know if you're still experiencing the issue: 

Settings> App Manager> All> Settings> Clear Data

Then…

Settings> Data Usage> Menu> Turn on “Restrict background data” and then turn off


TylerK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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