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Can I remove the battery from my Ellipsis 7?

TULLJR
Member

Can the battery be removed ? My tablet has frozen up. Will not turn off. Only blank screen.

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Re: Battery removal

tikibar1
Sr. Leader
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Re: Battery removal

tikibar1
Sr. Leader
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Re: Battery removal

Community Manager
Community Manager

TULLJR,

Thank you for reaching out to us. We certainly want to make sure that your concerns are address promptly. With a Non-removable battery, you may want to try completing a Soft Rest on the device. What is the make and model of your tablet?

NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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