Re: MHS900L Reboots for no reason
JAJ1260
Newbie

A couple of weeks ago, I received a private contact message, but I still haven't been contacted.

From what I can tell from the logs, the MHS900L is rebooting when the battery is full and when it checks to see if the battery condition.  This sounds like it could be fixed with a firmware update, but so far, one hasn't been released. My MHS900L is running version 4.1.4.1-36042 which according to the software update page is the latest release.

Here is the log from the past few days.  I've noticed that it doesn't log the fact that it dropped the LTE connection.

[2019/06/[phone number removed per the Verizon Terms of Service]:20:49] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:20:49] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:20:55] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:20:55] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:02:02] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:02:02] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:28:20] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:28:20] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:37:34] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:37:34] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:38:32] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:38:32] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:47:02] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:47:02] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:36:55] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:36:55] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:45:07] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:45:07] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:04:35] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:04:35] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:04:41] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:04:41] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:09:43] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:09:43] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:11:18] WIFI: CONNECTED Device Number: 0 
[2019/06/[phone number removed per the Verizon Terms of Service]:11:18] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:11:24] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:11:24] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:15:13] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:15:13] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:25:52] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:25:52] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:25:58] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:25:58] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:26:49] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:26:49] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:34:59] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:34:59] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:43:40] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:43:40] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:43:46] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:43:46] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:55:27] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:55:27] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:02:26] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:08:50] WIFI: CONNECTED Device Number: 0 
[2019/06/[phone number removed per the Verizon Terms of Service]:08:50] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:08:56] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:08:56] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:15:15] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:15:15] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:15:53] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:15:53] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:16:01] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:16:01] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:28:06] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:28:06] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:37:04] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:37:04] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:30] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:30] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:36] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:36] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:04:59] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:04:59] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:08:35] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:08:35] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:03:12] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:03:12] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:18] USB Charger: Disconnected 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:18] Battery Level : 6 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:18] LTE Connection established 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:31] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:31] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:47] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:47] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:53] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:59:53] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:15:48] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:15:48] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:52:38] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:52:38] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:54:04] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:54:04] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:55:16] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:55:16] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:40:21] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:40:21] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:40:27] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:40:27] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:44:41] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:44:41] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:09:44] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:09:44] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:09:51] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:09:51] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:51:29] USB Charger: Disconnected 
[2019/06/[phone number removed per the Verizon Terms of Service]:51:29] Battery Level : 6 
[2019/06/[phone number removed per the Verizon Terms of Service]:51:41] LTE Connection established 
[2019/06/[phone number removed per the Verizon Terms of Service]:51:53] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:51:53] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:50:07] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:50:07] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:51:14] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:51:14] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:30:28] WIFI: CONNECTED Device Number: 4 
[2019/06/[phone number removed per the Verizon Terms of Service]:30:28] WIFI: CONNECT: 44:91:60:c4:fd:e8 
[2019/06/[phone number removed per the Verizon Terms of Service]:31:53] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:31:53] WIFI: DISCONNECT: 44:91:60:c4:fd:e8 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:05] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:05] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:50:14] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:50:14] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:11:58] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:11:58] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:17] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:17] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:23] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:23] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:55:53] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:55:53] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:55:59] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:55:59] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:44:10] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:44:10] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2003/10/[phone number removed per the Verizon Terms of Service]:00:36] USB Charger: Disconnected 
[2003/10/[phone number removed per the Verizon Terms of Service]:00:36] Battery Level : 6 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:05] LTE Connection established 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:23] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:23] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:42] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:42] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:42] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:52:50] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:52:50] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:28:22] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:28:22] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:37:37] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:37:37] WIFI: DISCONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:52:09] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:52:09] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:04:06] WIFI: CONNECTED Device Number: 4 
[2019/06/[phone number removed per the Verizon Terms of Service]:04:06] WIFI: CONNECT: 44:91:60:c4:fd:e8 
[2019/06/[phone number removed per the Verizon Terms of Service]:05:09] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:05:09] WIFI: DISCONNECT: 44:91:60:c4:fd:e8 
[2019/06/[phone number removed per the Verizon Terms of Service]:40:02] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:40:02] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:20:19] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:20:19] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:20:25] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:20:25] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:17:16] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:17:16] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2003/10/[phone number removed per the Verizon Terms of Service]:00:32] USB Charger: Disconnected 
[2003/10/[phone number removed per the Verizon Terms of Service]:00:33] Battery Level : 6 
[2019/06/[phone number removed per the Verizon Terms of Service]:29:23] LTE Connection established 
[2019/06/[phone number removed per the Verizon Terms of Service]:29:42] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:29:42] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:30:00] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:30:00] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:30:06] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:30:06] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:49:09] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:49:09] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:49:39] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:49:39] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:47] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:35:47] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:56:10] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:56:10] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:56:16] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:56:16] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:25:51] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:25:51] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:25:57] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:25:57] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2003/10/[phone number removed per the Verizon Terms of Service]:00:35] USB Charger: Disconnected 
[2003/10/[phone number removed per the Verizon Terms of Service]:00:35] Battery Level : 6 
[2019/06/[phone number removed per the Verizon Terms of Service]:02:45] LTE Connection established 
[2019/06/[phone number removed per the Verizon Terms of Service]:03:03] WIFI: CONNECTED Device Number: 1 
[2019/06/[phone number removed per the Verizon Terms of Service]:03:03] WIFI: CONNECT: 10:60:4b:0d:e0:94 
[2019/06/[phone number removed per the Verizon Terms of Service]:03:15] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:03:15] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:03:39] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:03:39] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:53:09] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:53:09] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:20:02] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:20:02] WIFI: CONNECT: d8:5d:e2:4b:5e:3f 
[2019/06/[phone number removed per the Verizon Terms of Service]:26:42] WIFI: CONNECTED Device Number: 2 
[2019/06/[phone number removed per the Verizon Terms of Service]:26:42] WIFI: DISCONNECT: 4c:0f:6e:ee:e6:4d 
[2019/06/[phone number removed per the Verizon Terms of Service]:09:54] WIFI: CONNECTED Device Number: 3 
[2019/06/[phone number removed per the Verizon Terms of Service]:09:54] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d 

0 Likes
Re: MHS900L Reboots for no reason
JAJ1260
Newbie

My contact number is (402) 2[phone number removed per the Verizon Terms of Service]

0 Likes
Re: MHS900L Reboots for no reason
vzw_customer_support
Customer Service Rep

JAJ1260,

 

For privacy purposes, personal information is blocked on this forum. To send us your number, you'll want to reply as a private note (message), so we can continue to move forward with the Jetpack concerns. Otherwise, I'd be happy to troubleshoot this further. One of the first things that can be a common issue aligning with your device's symptoms would be the online settings of the MHS900L. The power management settings can be modified by using the instructions here (http://spr.ly/6605EUN8d). Perhaps your unit is set to shut down at a particular interval. Let us know how this is set up for you, and we'll move forward accordingly.

 

RyanC_VZW

0 Likes
Re: MHS900L Reboots for no reason
JAJ1260
Newbie

I replied in e-mail to show you the settings that I have, but the unit is set to NEVER shut down.  I have two computers and a printer that are always on and should always be connected.

This morning, I disconnected the MHS900L from power allowing the battery level to go down to 79% (4) and then reconnected it to power.  As predicted, as soon as it was full and it checked the battery, it rebooted (see log below).

Jay.

[2019/06/[phone number removed per the Verizon Terms of Service]:36:23] Request [Clear Log]: Succeed.
[2019/06/[phone number removed per the Verizon Terms of Service]:38:31] Request [Get Upgrade State]: OMADM state 0 error 0
[2019/06/[phone number removed per the Verizon Terms of Service]:45:52] Battery Level : 5
[2019/06/[phone number removed per the Verizon Terms of Service]:48:02] WIFI: CONNECTED Device Number: 2
[2019/06/[phone number removed per the Verizon Terms of Service]:48:02] WIFI: DISCONNECT: 10:60:4b:0d:e0:94
[2019/06/[phone number removed per the Verizon Terms of Service]:20:00] WIFI: CONNECTED Device Number: 3
[2019/06/[phone number removed per the Verizon Terms of Service]:20:00] WIFI: CONNECT: 44:91:60:c4:fd:e8
[2019/06/[phone number removed per the Verizon Terms of Service]:28:25] WIFI: CONNECTED Device Number: 4
[2019/06/[phone number removed per the Verizon Terms of Service]:28:25] WIFI: CONNECT: 10:60:4b:0d:e0:94
[2019/06/[phone number removed per the Verizon Terms of Service]:55:51] Battery Level : 4
[2019/06/[phone number removed per the Verizon Terms of Service]:57:28] USB Charger: Connected
[2019/06/[phone number removed per the Verizon Terms of Service]:58:29] Battery Level : 5
[2019/06/[phone number removed per the Verizon Terms of Service]:25:57] WIFI: CONNECTED Device Number: 3
[2019/06/[phone number removed per the Verizon Terms of Service]:25:57] WIFI: DISCONNECT: 44:91:60:c4:fd:e8
[2019/06/[phone number removed per the Verizon Terms of Service]:26:09] WIFI: CONNECTED Device Number: 4
[2019/06/[phone number removed per the Verizon Terms of Service]:26:09] WIFI: CONNECT: 44:91:60:c4:fd:e8
[2019/06/[phone number removed per the Verizon Terms of Service]:30:54] WIFI: CONNECTED Device Number: 3
[2019/06/[phone number removed per the Verizon Terms of Service]:30:54] WIFI: DISCONNECT: d8:5d:e2:4b:5e:3f
[2019/06/[phone number removed per the Verizon Terms of Service]:32:30] WIFI: CONNECTED Device Number: 4
[2019/06/[phone number removed per the Verizon Terms of Service]:32:30] WIFI: CONNECT: d8:5d:e2:4b:5e:3f
[2019/06/[phone number removed per the Verizon Terms of Service]:42:19] Battery Level : 6
[2003/10/[phone number removed per the Verizon Terms of Service]:00:27] USB Charger: Disconnected
[2003/10/[phone number removed per the Verizon Terms of Service]:00:27] Battery Level : 6
[2003/10/[phone number removed per the Verizon Terms of Service]:00:34] LTE Connection established
[2019/06/[phone number removed per the Verizon Terms of Service]:22:34] WIFI: CONNECTED Device Number: 1
[2019/06/[phone number removed per the Verizon Terms of Service]:22:34] WIFI: CONNECT: d8:5d:e2:4b:5e:3f
[2019/06/[phone number removed per the Verizon Terms of Service]:22:40] WIFI: CONNECTED Device Number: 2
[2019/06/[phone number removed per the Verizon Terms of Service]:22:40] WIFI: CONNECT: 10:60:4b:0d:e0:94
[2019/06/[phone number removed per the Verizon Terms of Service]:22:53] WIFI: CONNECTED Device Number: 3
[2019/06/[phone number removed per the Verizon Terms of Service]:22:53] WIFI: CONNECT: 4c:0f:6e:ee:e6:4d
[2019/06/[phone number removed per the Verizon Terms of Service]:24:23] WIFI: CONNECTED Device Number: 4
[2019/06/[phone number removed per the Verizon Terms of Service]:24:23] WIFI: CONNECT: 44:91:60:c4:fd:e8

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Re: MHS900L Reboots for no reason
JAJ1260
Newbie

I still haven't had anyone call me, but I think that I have the issue resolved.  I switched to having the MHS900L connected to a USB port in my RV, and I set the display to stay on all the time.  I suspect that it was the charger that was causing the issues.  We will see what happens when we move to our next location.

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