Ellipsis Jetpack MHS800L software update for Mac devices

RTAFTJRKT6416
Member

I keep getting frantic messages from Verizon to update software, but the instructions to do so say ***Windows Only***  The instructions contain only a PC tool.  All my devices are Apple.  What up??

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Re: Ellipsis Jetpack MHS800L software update for Mac devices

carol_vzw
Novice

Sorry about your experience. A Mac option will be available in the next couple days with instructions here:

Update Firmware - Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP | Verizon Wir...

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Re: Ellipsis Jetpack MHS800L software update for Mac devices

7e18n1
Sr. Member

Update the firmware through the device, see page 25 in the manual.

Verizon Ellipsis Jetpack MHS800L user manual:

https://ss7.vzw.com/is/content/VerizonWireless/Devices/Verizon/Ellipsis%20Jetpack%202%20MHS800L/User...

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Re: Ellipsis Jetpack MHS800L software update for Mac devices

carol_vzw
Novice

Sorry about your experience. A Mac option will be available in the next couple days with instructions here:

Update Firmware - Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP | Verizon Wir...

View solution in original post

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Re: Ellipsis Jetpack MHS800L software update for Mac devices

Jackster1958
Member

Will Verizon send us another text when the Mac updste is available?

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Re: Ellipsis Jetpack MHS800L software update for Mac devices

Community Manager
Community Manager

Great question, Jackster1958.

When a new update is available, you will be prompted to update your Jetpack just as you were prompted for any other update on this device.


MahrizaM_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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