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verizon cloud on samsung S6

pa4907lu
Member

 i rec;d aFLASHING  message on samsungGALAXY S6 that  cloud WAS  removed and I  only can get contact info on phone...what happened to my photos and voice mail messages?????????????????/  how did this happen?  help!

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Re: verizon cloud on samsung S6

Community Manager
Community Manager

Help is here for you, pa4907lu. We're sorry to hear you received this message. Let's take a closer look into this. Your voicemail messages are not saved through the Verizon Cloud. Please dial *86 and send to access your voicemail. Please advise if your voicemail is still there. Please provide details on what the message you received said. Was this sent as a text or email?

 

DanielleR_VZW

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